QUALITY POLICY

Declaration

The e.RATIO Management and the whole Organization
declare their commitment to:

  • Adopt a Quality Management System compliant with the UNI EN ISO 9001/2015 standard, ensuring compliance with the specified requirements.
  • Ensure compliance of the Quality Management System with the applicable mandatory or voluntary standards and laws and with the relevant contractual obligations.
  • Disseminating the culture of a systematic risk assessment for each activity that can have an impact on the Business according to the expected results and the cost / benefit assessment.
  • Periodically check the degree of effectiveness and efficiency of the Quality Management System and initiate the appropriate corrective or containment actions where there are exposures for the company's business.
  • Place customer satisfaction as the primary objective to consolidate and increase market shares.
  • Systematically detect his level of satisfaction both in relation to the service provided and his expectations.
  • Guarantee suitable means and resources to conduct and continuously improve the Quality Management System.
  • Take care of professional growth for all company personnel.
  • Pursue the continuous improvement of the Quality Management System.

INFORMATION SECURITY POLICY

Declaration

The e.RATIO Management and the whole Organization
declare their commitment to:

  • Adopt an Information Security Management System (ISMS) compliant with the ISO 27001: 2013 standard, ensuring compliance with the specified requirements.
  • Ensure compliance of the Information Security Management System with applicable mandatory or voluntary rules and laws and relevant contractual obligations.
  • Disseminating the culture of a systematic risk assessment for each activity that may have an impact on the loss of Confidentiality, Integrity and Availability of Information depending on the probability of adverse events occurring.
  • Protect the confidentiality, integrity and availability of information managed by e.RATIO, the intellectual property and assets of e.RATIO.
  • Raise awareness that personal information and that of its customers are a primary asset for the organization to be protected and kept confidential.
  • Ensure awareness of the obligations and responsibilities of each in the management of information security and of the consequences that may derive from non-compliant or malicious behavior in relation to what is foreseen and documented.
  • Guarantee suitable means and resources to conduct and continuously improve the Information Security Management System, in particular as regards the mitigation / reduction of risk levels on information security and the adoption of suitable measures to prevent - or adequately manage - abnormal and emergency situations.
  • Take care of the material goods and resources of e.RATIO.
  • Pursue the continuous improvement of the Information Security Management System.

La Direzione

© 2021 e.RATIO. Iscritta al registro aziende della Camera di Commercio di Bari con numero REA BA-507538 | P.IVA: 06755470728 | Capitale sociale: € 12.000,00 i.v.
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