Technology

Customer Relationship Management

Tools and features that revolve around your customers.

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Technology

Manage information and interactions
with customers in a simple way thanks
to the CRM solution. All of which you
and your colleagues need is archived
in a single location and accessible from any company place. Also, you can customize the CRM
according to your way of working.

Sales Automation

Close deals faster by archiving
and updating the information, registering the
interactions and keeping track of progress in
negotiations in a single position. You get one
better visibility into your business and capacity
to make predictions quickly and easily.

Customer Care

When customer service is a
first quality one, everyone benefits: customers,
employees and the balance sheet of your company.
Use the CRM to acquire all the information about the customers and storage it in one location, always offering a top-level assistance service at
phone, email, on the web and via chat.

Marketing Automation

Acquire Leads by Phone, Email and on the Web
within the CRM solution and send them
automatically to the right person for the follow up. You will be able to check which campaigns produce the largest revenues. This make it possible to invest in the best way the future marketing budget.

Applications

Industry

commerce

training

services

hospitality

Top Stay

CRM for Hotels

The CRM in Cloud specific for hotels
a unique tool to guarantee the satisfaction of your guests

- Digitizes and organizes the knowledge of Guests
- Supports sales activities
- Checks the Quality of Services
- Customizes the Guest's experience
- Integrates with email marketing tools

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Success Stories
  • Business sector
    Training
    Musa Formazione - Università telematica Pegaso
    CRM system for computerizing the entire marketing process, course sales and administrative process
  • Business sector
    Automotive
    Bawer S.P.A.
    Digitalization of pre-sales, sales and post-sales phases and data integration with ERP ARCA, Outlook 365 and Tesar Sicop 1 system for quality management.
  • Business sector
    Industry
    Rotolificio Pugliese
    CRM system for the management and control of sales, communication and post-sales assistance processes, with Microsoft Outlook integration.
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